Cancellation & Rescheduling
Studio Mothermoon Inc.
Last updated: 17.12.2025
Studio Mothermoon Inc. (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard personal information when you visit mother-moon.ca (the “Website”) or interact with us online.
This policy is drafted in accordance with applicable Canadian privacy laws, including Quebec’s Act respecting the protection of personal information in the private sector (Law 25).
Who We Are
Legal name: Studio Mothermoon Inc.
Address: 1450 Avenue Laurier Est, Montréal, QC
Website: mother-moon.ca
Contact email: info@mother-moon.ca
If you have any questions about this Privacy Policy or your personal information, you may contact us using the details above.
Personal Information We Collect
We collect only the personal information necessary to operate the Website and respond to enquiries. The Website itself does not collect booking or newsletter subscription data.
Information you provide directly
– Name and email address submitted through the contact form on the Website
– Any information you choose to include in your message
Information collected automatically
– IP address
– Device and browser information
– Browsing data such as pages visited and time spent on the Website
– General location data such as city or region
This information is collected through analytics tools and similar technologies.
How We Use Personal Information
Personal information is used for the following purposes.
– Responding to enquiries submitted through the Website
– Understanding how the Website is used and improving its performance
– Ensuring the security and proper functioning of the Website
– Complying with legal and regulatory obligations
We do not sell personal information.
Third-Party Services
We rely on third-party services to operate the Website and analyse its usage. These services may process personal information solely to the extent necessary to provide their services.
Analytics and marketing services
– Google Analytics, used to analyse Website usage
– Meta tools (Facebook and Instagram), used for communication and marketing purposes
Embedded content
– Google Maps, used to display location information on the Website
We also use third-party providers for website hosting, technical infrastructure and domain management. These providers process only technical data necessary for the operation and security of the Website.
Client management, bookings and newsletter
– Appointment booking, client management and newsletter communications are handled through Mangomint
– When you choose to book an appointment or subscribe to communications, you are redirected to Mangomint’s platform, which is governed by its own privacy policy
– The Website does not embed Mangomint scripts or place Mangomint cookies
Some service providers may process personal information outside of Quebec or Canada, including in the United States. Where required, appropriate safeguards are in place in accordance with applicable privacy laws.
Cookies and
Similar Technologies
The Website uses cookies and similar technologies in order to.
– Analyse Website usage and performance
– Support communication and marketing activities
– Enable the functioning of embedded services such as Google Maps
Certain cookies are placed by third-party services, including Google Analytics and Meta. You may manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of the Website.
Consent
By using the Website or submitting a form, you consent to the collection and use of your personal information as described in this Privacy Policy.
You may withdraw your consent at any time by contacting us.
Retention of
Personal Information
Personal information is retained only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Rights
Subject to applicable law, you have the right to.
– Access the personal information we hold about you
– Request correction of inaccurate or incomplete information
– Withdraw your consent to the use of your personal information
– Request deletion of your personal information, where applicable
Requests may be submitted to info@mother-moon.ca.
We implement reasonable administrative, technical and organisational measures to protect personal information against loss, theft, unauthorised access, disclosure or misuse.
Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available on the Website, with the updated date noted above.